
VIP Support
Piradius offers co-location with immediate availability. We can have any co-location setup within the same ordering day. We offer plans that range from cabinet space for a single 1U server to full 42U cabinets. VIP support means we monitor the server 24/7 and provide full managed services. Let's compare VIP and NVIP.

NVIP | VIP | |||
SERVICE LEVEL | Bronze | Silver | Gold | Platinum |
Price (RM) | FREE | 150.00/mth | 300.00/mth | 650.00/mth |
Server Access | ||||
Server Access Via SSH Or Remote Desktop | ![]() |
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Full Root / Admin Access | ![]() |
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Remote Console With Remote Power, Reboot | ![]() |
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Support & Account Management | ||||
24/7 Support Ticketing System | ![]() |
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24/7 Phone Support | ![]() |
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Dedicated Engineer Support | ![]() |
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Ad Hoc Support Services (RM150/hr) | 1 | 2 | 5 | 10 |
Performance SLA | ||||
99.99% Network Uptime | ![]() |
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99.99% Server Uptime Guarantee | ![]() |
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Express Parts Replacement | ![]() |
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99.99% Secure Guarantee | ![]() |
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Monitoring | ||||
Custom Escalation Procedures | ![]() |
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24/7 Server Monitoring (CPU, Memory, Disk, Network) | ![]() |
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24/7 Monitoring Of Custom Services & Processes | ![]() |
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Automated Restarts Of Custom Services & Processes | ![]() |
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Software / Hardware Updates | ||||
Custom Maintenance Server For H/W Changes | ![]() |
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Managed O/S Updates & Patches | ![]() |
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Third Party Software Installation | ![]() |
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Automated O/S Updates (Optional) | ![]() |
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Best Effort Ad-Hoc Support Services Included | ||||
Website Migration Cpanel to Cpanel | ![]() |
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File System Checking | ![]() |
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System Housekeeping | ![]() |
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Programming Scripts Debugging | ![]() |
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Website Housekeeping | ![]() |
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Programming Scripts Modification | ![]() |
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Website Restoration | ![]() |
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Website Migration in Different Platforms | ![]() |
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Managed Services | ||||
Managed DNS | ![]() |
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Managed Firewall Services (Worth RM300/mth) | ![]() |
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Antivirus Virus/Worm/Trojan/Rootkit Protection | ![]() |
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Advanced Server Hardening | ![]() |
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Server Management Consultation | ![]() |
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Network & Server Intrusion Prevention | ![]() |
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Vulnerability Scanning | ![]() |
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Data Backups | ||||
Weekly Backup Services (worth RM200/month)* | ![]() |
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Daily Backup Services (worth RM700/month)* | ![]() |
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Enhanced Security Support | ||||
Enhanced Access Protection | ![]() |
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Enhanced Password Management | ![]() |
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